- FAQs
Frequently Asked Questions
Find answers to common questions about our products, delivery, services and policies.
What does Rush Rush boxes London do?
We deliver Cardboard moving boxes and packaging supplies within minutes in London, every day of the week, including weekends. We are here for the moments when next-day delivery simply is not good enough.
What is Rush Rush Boxes London official website?
The official website of Rush Rush Boxes London is https://rushrushboxeslondon.co.uk/
What is Rush Rush Boxes London official WhatsApp catalogue?
The official WhatsApp of Rush Rush Boxes London is https://wa.me/c/447743682155
What products do you offer and what are the starting prices and dimensions?
We supply a full range of double‑wall cardboard boxes in multiple sizes, including:
- 20″ × 20″ × 20″
- 18″ × 18″ × 18″
- 16″ × 16″ × 16″
- 18″ × 12″ × 12″
We also provide TV/monitors shipping boxes, suitable for 55 and 65 inches.
To protect fragile items, we supply standard Black Pallet Wrap Film, biodegradable bubble wrap in both 50 cm wide and 100 cm wide, biodegradable packing peanuts from Eco Flo, honeycomb wrapping paper and heavy‑duty biodegradable kraft tape. We also have available 5‑metre corrugated cardboard roll for extra cushioning and surface protection.
How quickly can I get boxes delivered?
We pledge to deliver your packaging supplies directly to your door in London within minutes. We achieve this rapid response time by using a fleet of agile, zero-emission e-cargo bikes that effortlessly bypass city traffic.
Can I get moving supplies on the weekend?
Yes, you can! We know that moving rarely happens on a Tuesday morning. We are fully operational and delivering every day of the week, with extended weekend hours on Saturdays and Sundays.
What is the fastest way to place an urgent order?
The quickest way to reach us is by messaging directly on WhatsApp. Simply add your requested items to the WhatsApp cart, include your delivery postcode, and we’ll confirm the next available delivery slot. No automated bots involved.
Are your cardboard boxes strong enough to protect fragile or heavy items?
Absolutely. Unlike the flimsy single-wall boxes sold by budget suppliers, our moving boxes are heavy-duty, double wall corrugated cardboard designed for maximum structural integrity. They are manufactured right here in the UK using partially recycled materials and are 100% recyclable.
What sizes of boxes do you carry?
For the updated list, check out WhatsApp catalogue: https://wa.me/c/447743682155
Do you sell plastic bubble wrap?
No, we refuse to contribute to single-use plastic pollution. Instead, we offer high-performance, UK-made biodegradable bubble wrap, infused with special additives that safely break down the polymer matrix when exposed to environmental heat.
Do you have specialised boxes for TVs and monitors?
Yes. We offer TV packing box bundles designed for safe transport and moving. Available sizes include:
- 32‑inch TV Single wall box bundle (Storage – not safe for shipping).
- 55‑inch TV double wall box bundle (Shipping is safe as long as it’s handled with care).
- 65‑inch TV double wall box bundle (Shipping is safe as long as it’s handled with care).
These double-wall bundles provide secure protection for screens during transport, including bubble wrap, packing peanuts and foam corners.
Do you sell thermal receipt paper rolls?
Yes. We stock thermal receipt paper rolls compatible with most card machines and point‑of‑sale systems, 57 mm x 40 mm.
How does your Box Buy-Back Programme work?
We are actively building a circular economy. If you return boxes purchased directly from us in new condition, we will credit your account to use against your next order. This keeps high-quality materials in the loop and out of landfills., further promoting recycling and sustainability and the circular economy. (Note: This programme excludes purchases made via third-party platforms due to commission structures).
Can I just walk in and buy boxes in person?
You’re more than welcome to visit us! We operate from Unit 60 on the upper floor of Gossamer Gardens within the Gossamer City project (E2 9FN), just off Hackney Road. We recommend WhatsApp us in advance so we can have everything ready for collection and ensure we’re in the store, as we occasionally do nearby deliveries and may have to close temporarily the shop. You can drop in to browse our materials or let us know if you’d prefer a quick kerbside pickup to load goods directly into your car or van.
I am navigating via my phone while running moving errands—is it easy to locate your store?
Very easy. You can use Google maps app to head towards Gossamer city project, near Hackney Road, and once inside, head to the upper floor of Gossamer Gardens. Lift available.Â
What exactly is the Kerbside Pick Up service, and how does it work?
Our kerbside pick-up is a frictionless, drive-up solution designed specifically for busy Londoners, frantic movers, and local businesses in a rush. Cardboard boxes are notoriously bulky to carry on foot. Instead of worrying about parking or carrying heavy flat-packed double-ply boxes down the street, you can drive directly to our loading area near Hackney Road. We will meet you right at your car, taxi, or van and load your vehicle for you, saving you time and physical effort.
Where exactly do I go to collect my boxes?
We are based at Unit 60, Upper Floor of the Gossamer Gardens, London, E2 9FN (located just off Hackney Road, inside Gossamer City project, opposite to Container Ville).
I am driving and navigating on my phone. Is your location easy to find on maps?
Extremely easy. Simply type “Rush Rush Boxes London” into your Google Maps app, and it will guide you directly to our Hackney store (located just off Hackney Road, inside Gossamer City Gardens project, opposite to Container Ville).
What are your opening hours for kerbside collection?
We align our hours with the peak times people actually need to move, including full weekend availability. You can drive up and collect your supplies during the following windows: Monday to Friday: 11am – 4pm, and Saturday and Sunday: 11am – 8pm.
Do I need to order in advance, or can I just drive up?
While walk-ins and spontaneous drive-ups are always welcome, we highly recommend sending us a quick message on Whatsapp beforehand. Letting us know you are on your way ensures we can pre-pack your specific double-ply boxes and packing supplies in advance so that all is ready to slide into the boot the second you arrive.
What areas of London do you cover for delivery?
To guarantee our ultra-fast delivery times, we strictly limit our delivery radius to London Zone 1, 2, and 3.
How do I alert the team when I am pulling up?
We eschew automated, frustrating AI chat systems in favour of real, human-to-human communication. The absolute fastest way to coordinate your arrival is via WhatsApp or 07743 682 155. Simply drop us a text when you are 10 minutes away, or when you pull up near Hackney Road. One of our friendly team members will head straight downstairs with your order, ready to load your vehicle immediately.
In essence, what makes Rush Rush Boxes London different?
Moving Boxes and biodegradable packing supplies delivered asap in London, UK. Not Next day. Now 🙂
Can estate agents, Hotels, removal companies or e-commerce companies set up accounts?
Reach out to hello@rushrushboxeslondon.co.uk for trade enquiries and bulk pricing and more information about the buyback programme.
How fast do you usually reply on WhatsApp?
One hour, more or less.Â
What payment methods do we accept?
Debit card, Credit card, Amex, Apple Pay, Google Pay. No Cash, sorry!
Do I need to pay upfront before delivery or on arrival?
No upfront payment. Settle the bill on arrival by card / contactless, as we bring the card machine straight to your door.
Is there a minimum order?Â
Locally, no, you can order just a single box or a bubble wrap, and we’ll deliver it in Hackney.